Warranty

WARRANTY

DOMESTIC ONLY (USA)

Your NSP board should arrive in perfect condition and ready for use. We go to great lengths to design and build a high quality product and we make every effort to ensure they get to you in the best shape possible; we realize that your board is an essential part of your lifestyle.

As such, we offer the following limited warranty against any defect in workmanship or materials. If you aren’t sure whether or not your item is covered by our warranty, please contact our customer service team at 1-855-676-4760.

 ALL NSP SURFBOARDS AND SUP BOARDS ARE COVERED UNDER A 1-YEAR LIMITED WARRANTY.

 In the case that a warranty is needed for any Surftech product, it will be executed through your official NSP dealer where original purchase was made. If product is considered under warranty, NSP will cover the shipping costs associated with the replacement.

  • This policy covers manufacturer’s defects ONLY.
  • You must have valid proof of purchase from our NSP USA online shop or an authorized NSP dealer.
  • You must have a valid and visible serial number.

 

This limited warranty excludes the following:

  • Damage due to improper care, handling, or storage.

  • Damage due to heat exposure including but not limited to direct sun exposure, extended amount of time in a car, board bag, etc.

  • Previous repairs

  • Broken boards

  • Boards with signs of improper care or handling

  • Incidental damage Unreasonable use or abuse

  • Damage due to normal wear and tear.

  • Punctures and/or previous repairs.

  • Dents and/or pressure dings from normal usage and impact.

  • Cosmetic blemishes i.e. scratch’s and/or paint chips

  • Damage caused by anything other than defects in material and/or workmanship.

  • Demo boards

Some Suggestions

  • PU Surfboards

    Absolutely gorgeous looking handmade boards with traditional custom shaped polyurethane (PU) core.

    See All PU Boards 

  • Protech Surfboards

    Renowned as NSP’s line of durable, high-performance custom laminated boards offered at the most attractive price point.

    See All Surf 
  • Allrounder hardboard NSP

    Elements SUP

    “Elements” stands for durability, lasting value and performance – the go-to board for any weekend warrior.

    See All SUP 

  • Shapers Union Boards

    High performance surfboards- longs, mids and shortboards designed by Carl Schaper, Tully St. John and Kym Thompson.

    See All 

Code named “New Surf Project”, the name stuck and “NSP” was created. Today, we prefer “Nature”, “Surfing” and “Products” because at the end of the day, that is what the company is all about. That first line of indestructible boards lives on to this day in the evolved E+ and Elements range, but these days we also build PU boards and our CSE line is extremely high-performance.